Pacsoft has released a new feature for its marina management software that promises to simplify the berth reservation process for marina customers by allowing them to book, pay and provide all their boat’s required documentation online.
The new add-on Booking Module allows marinas to make online booking screens available on their websites using an API, or via their existing PacsoftNG Customer Portals, enabling customers to reserve berths using an intuitive calendar interface showing berth availability.
Pacsoft General Manager Sean Cocks says the new feature can transform how marinas handle short-term stays, creating a seamless booking experience for both operators and their customers.
“Putting the power in the hands of boaties to select dates, book berths, and make payments online eliminates unnecessary administrative work and lets marina staff focus on delivering exceptional service to their clients.
“The Booking Module provides enhanced visibility of upcoming berth availability, improved cash flow through immediate online payments and better customer service through 24/7 booking capabilities.”
PacsoftNG’s Customer Portal already allows marina customers to update personal details, upload required documentation and digitally approve contracts from any device, so the addition of booking functionality makes it a complete solution, Sean says.
Among those to have already trialled the module is the Port of Newport’s recreational marina in Oregon, USA. Sean says the system is being used to let guests book marina berths and RV parking spaces, saving staff at the marina many hours and delighting the customers using it.
“Marina managers are constantly looking for ways to optimise their operations while improving customer satisfaction. The Booking Module addresses both needs simultaneously and creates a win-win situation for marina operators and their customers alike.”
PacsoftNG software is designed to be the ultimate marine operation management tool and is trusted by more than 130 marina and boatyard clients across the globe to make running complex marine operations easier.
