Pacsoft – Core Module | Marina Management

Take care of marina business

The Pacsoft Core Module provides a suite of key features designed to keep your marina, boatyard or yacht club humming and your customers happy

The Pacsoft Core Module provides a suite of key features designed to keep your marina, boatyard or yacht club humming and your customers happy.

Acting as the hub of PacsoftNG, it includes everything required to maintain your client database, book, update and view the location of all vessels onsite, issue customer communications, generate business reports, manage staff system permissions, and much more.

Why choose Pacsoft?

Pacsoft - Make more money
  • Save time and money - manage your operations from one place and automate repetitive tasks, saving staff time and improving your bottom line
Pacsoft - Customers Delight
  • Delight customers - make life plain sailing for your customers with our built-in visual marina, customer communications, and other tools.
Pacsoft - One stop shop for all your marina software needs
  • One-stop-shop - PacsoftNG is the world’s most comprehensive marina management software solution
Pacsoft MMS - Best on-call support
  • On-call support - our support team makes onboarding simple and resolving any technical issues a breeze
Pacsoft MMS - your trusted marina management software partner
  • Your trusted partner - with more than 25 years of history, PacsoftNG is trusted by marinas and boatyards the world over

Core Module Features

Visual Marina
Our ‘Visual Marina’ feature gives you a supreme management overview of every moving part of your marine operation from the present, past or future date of your choice. A top-down visual representation of your marina offers different views for current occupancy and arrivals and departures, making it easy to know which berth, mooring or hardstand a vessel is at, along with its current invoice status.

Share maps with incoming vessels so they know exactly how to navigate to their berth, choose to display multiple marinas on one screen in different resolutions and enjoy the ease of colour-coded identification of vessels’ status.

Manage customer communications
Set up emails and SMS (text) messages to customers directly from within PacsoftNG. Integrated email and SMS messaging makes it a breeze to keep your customers fully informed with everything they know to make the most of their stay.

Templated email responses
Customisable email templates allow efficient responses to be sent to common user-defined ‘quick queries’ – keeping your customers happier sooner and saving staff time.

Effective Reporting
From occupancy rates to revenue predictions – built-in reporting allows you to keep a close eye on all aspects of your business including yield and occupancy.

Keep on top of customer payments
PacsoftNG’s debtor-transaction management tools make keeping track of customer accounts simple. Clear visibility of outstanding fees for vessels about to depart reduces debt collection efforts.

Control staff access permissions
Easily control which menus or parts of PacsoftNG each staff member has access to using our ‘menu access control’ functionality. Set up bespoke user groups so you have total control over staff access privileges to prevent unexpected surprises, demonstrate best practice for audit requirements and amend access permissions at the drop of a hat.

pacsoftmms-marina-management-software-core-module-easy-marina-management

Specialised modules to fit your every need

Our core module provides a solid foundation, but there’s so much more you can do with PacsoftNG. We offer a whole host of specialised add-on modules designed to work together seamlessly and provide the comprehensive and tailored solution your marina or boatyard needs.

Add-on modules include our Customer Portal, MarinaPay, Inventory Management, Asset Management, Finance and Accounting, as well as integrations with third-party systems such as utilities, access control and much more. We’ve got whatever floats your boat – find out about all the modules we offer on our products page.

Time to move your marina management software into the future?

Want to jump on board with Pacsoft? Book a free demo or consultation today and put the wind in the sails of your business.

1. What is marina management software?
Marina management software is a digital platform designed to help marina and boatyard operators manage reservations, berths, customers, billing, work orders and other operations. It typically centralises various functions into one platform, streamlining daily tasks, saving time, improving oversight and and elevating customer service.

2. How does PacsoftNG help marina operators?
PacsoftNG simplifies marina operations by streamlining bookings, invoicing, berth assignments, and reporting. It provides a central system to manage customers, vessels, and services efficiently.

3. Is PacsoftNG cloud-based or on-premise?
PacsoftNGMMS offers both cloud-based and on-premise deployment options, giving you the flexibility to choose what suits your marina’s infrastructure and data control needs.

4. Can PacsoftNG integrate with accounting systems?
Yes, PacsoftNG integrates with popular accounting platforms like Xero, MYOB and others, allowing seamless financial reporting, invoice generation, and reconciliation.

5. Does PacsoftNG support berth management and reservations?
Absolutely. The software offers real-time berth availability, reservation tracking, and seasonal planning tools.

6. How secure is PacsoftNG for storing customer and vessel data?
Security is a top priority. PacsoftNG uses enterprise-grade encryption, role-based access, and regular security updates to ensure your marina and boatyard data is safe.

7. Can I access PacsoftNG from mobile devices?
Yes, PacsoftNG can be accessed from tablets and smartphones, giving marina staff flexibility to manage operations on the go.

8. What types of marinas use PacsoftNG?
PacsoftNG is used by a wide range of marinas, boatyards, ports and clubs globally – from small family-run operations to large commercial and government-managed facilities.

9. How does PacsoftNG improve operational efficiency?
By automating routine tasks like billing, customer communications, and reporting, PacsoftNG saves time, reduces errors, and improves service delivery.

10. Does PacsoftNG offer reporting and analytics tools?
Yes, PacsoftNG provides built-in analytics and custom reporting features, helping managers make informed decisions based on real-time data. Reports covering everything from financials to berth occupancy, hard stand utilisation and on-site chandlery stock levels.

11. What third-party reporting tools can PacsoftNG connect to?
Many reporting tools can connect to PacsoftNG in real time using a SQL database connection (e.g. Microsoft Excel, Power BI, Zoho Analytics, Salesforce Tableu and many others). Data can also be easily exported from Pacsoft to be imported into data analysis tools of your choice.

12. How can I get a demo of PacsoftNG?
You can request a personalised demo by contacting our team through the website. A product specialist will walk you through the features relevant to your marina.

13. Are customer communications tools included in PacsoftNG?
Yes, automated email, SMS and online messaging is available in PacsoftNG, allowing you to easily communicate with marina, boatyard and yacht club members and customers. Our online Customer Portal and Booking Module allow customers to manage their own account details, book berths online and upload required vessel documentation themselves.

14. Is training and onboarding provided with PacsoftNG?
Yes, we offer comprehensive onboarding, including training for staff, system setup assistance, and ongoing customer support.

15. Can PacsoftNG handle international currencies and tax rules?
Yes. PacsoftNG is designed for global use and supports multi-currency, local tax rules, and regional compliance settings.

16. What utility systems can PacsoftNG connect to?
PacsoftNG can integrate with Plus Marine, EDMI, TallyBee and many other utility systems.

17. What security systems can PacsoftNG connect to?
PacsoftNG can connect to Protege, Tecom, AST and Cardax.

18. What support is available for PacsoftNG users?
Our customers receive dedicated support, including live helpdesk, user manuals, and access to a knowledge base. Premium support packages are also available.

19. How is PacsoftNG priced?
PacsoftNG offers flexible pricing based on the size and complexity of your marina. Contact us for a tailored quote.