PacsoftMMS Clients

Feedback from some of our international clients

We are proud to work with marina managers and owners throughout the world. With over 130 marinas using our software, from Auckland to Canada, our clients know that we are here to provide the best software and support in the industry.

Coral Sea Marina Resort

“We have been working closely with Sean Cocks, Business Development Manager (Pacsoft) doing weekly training sessions and finding out how the program can further benefit our business. We have 520 berths at Coral Sea Marina and with the trend towards multihulls becoming more popular our allocations team were spending a great deal of time manually calculating berth dimensions against the width of the multihull to determine what vessel we could allocate next to it. Our goal is to always maximise lineal occupancy and we knew there had to be way for the system to do the work for us.  Sean and the team at Pacsoft designed the “adjacent berths” function which automatically calculates the remaining width in a berth with a vessel already in it.  This function has saved allocation time and resources, but also now permits a simplified booking process for our daily arrivals.

Throughout our recent program review, we have introduced many other new features that the Pacsoft system can offer, from its new “fleet berths” for our commercial operators, to quick query reporting, smart note data collection as well as simple features like the “pop up box” for guest check-in. These new functions have created efficiencies across the team and also enhanced the guest experience, by allowing us to spend more time with guests at check-in and build that important relationship.

The Pacsoft support team offer helpful, timely and detailed responses to any question we pose. They ensure we understand the capabilities of the feature and how best to maximise it for optimum business performance.”

Amy Nichols – Guest Services Manager

Half Moon Bay Marina

“The team at Half Moon Bay Marina & Boatyard have been using Pacsoft software since 2002 and the updated PacsoftNG software since August 2015. The upgrade to PacsoftNG was a major breakthrough in customer service and admin efficiency for the team at Half Moon Bay.

In particular, the Boatyard Module which shows a scaled map of the marina, boatyard and mooring; has made bookings that much easier for customers and staff. They can see the true physical location of vessels in slips/berths which is then shown on a large screen for all to see. This makes the booking system and general administration run far more efficiently.

Arrivals and departures lists can be displayed to assist planning movements, providing excellent management overview of the administration process. This has enabled the customer service team to avoid the previous double entry of bookings, saving a lot of time and data entry. They have also been freed from having to run 2 programs at once with their Microsoft Outlook calendar.”

Leila McIntyre – Marina Customer Services

Seaview Marina

“Pacsoft Marine Management Software provides Seaview Marina with a tool that makes business much more simple and helps to integrate our operation. There are many great features to this software which has made a big difference to our marina.

On the financial side, we have easy access to client information that makes our customer service a lot more professional. Having this information at our fingertips means we no longer rely on the local council for sourcing client information.

The Visual Marina Map is another great feature which enables our customers to quickly view the berths and the incoming arrivals and outgoing departures. This is not only a great visual feature for the customer, but for our staff and management too.”

Alan McLellan – CEO

Mylor Yacht Harbour

“Mylor Yacht Harbour has worked with Pacsoft for nearly 20 years and during this time, it’s not only the functionality of the software that has been invaluable to our business but also the ability for it to evolve with our processes. It’s vital for us that any software we use not only keeps up with advances in technology but can also deal with the changes we see both in our company and the wider marine industry.

PacsoftNG does this admirably and we consider the system to be an integral and valued part of what we do. We look forward to another 20 years of Pacsoft helping us achieve our objectives.”

Neil Salter – Managing Director

Mylor-Yacht-Harbour-Aerial-view-pacsoftmms-client

ONE°15 Marina Nirup Island

“We’ve been really pleased with the onboarding process as it has made things incredibly easy for our team. We have big plans for our marina here and Pacsoft is the right platform to make them into reality.”

Jonathan Sit – General Manager

ONE°15 Marina Nirup Island “We’ve been really pleased with the onboarding process as it has made things incredibly easy for our team. We have big plans for our marina here and Pacsoft is the right platform to make them into reality.” Jonathan Sit – General Manager

Mooloolaba Marina

“PacsoftNG can manage our complicated berthing rental pool system, I haven’t seen another system that can. We can place and remove berths from the rental pool easily, change ownership and at the end of each month it calculates the net income we pay to our berth members.There are many flexible options in terms of how we choose to operate, for example we recently just changed from charging based on boat length to charging on berth length – with just a few simple changes in the system.”

Jason Roles – Marina Manager

Mooloolaba Marina testimonial for Pacsoft client page

Why choose PacsoftNG Marina Management Software?

Pacsoft NG has been trusted by marina organizations from the smallest local property to the largest Public multi marina facilities.  Our consultants share best of practices for any size organization to help grow and manage your asset base.

With our global marina management experience there is very little we haven’t been able to help our marina managers and operators with over the past 20 years. The advancement of operations and our software are a direct result of the relationships we have fostered to ensure your marina runs as efficiently and profitably as possible.

PacsoftNG Marina Management Software client list

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